Cancellation policy and form

Consumers are entitled to a right of withdrawal in contracts for the delivery of goods in accordance with the following provision.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither
their commercial or independent professional activity.

Refund Policy

Return Policy
You have the right to withdraw from this contract within 14 days without giving any reason.


The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of revocation, you must inform us (Maximilian Gerstenmeyer, Baumgartenstrasse 16, 76889 Pleisweiler, Germany, Tel: 0171 / 6578117, E-Mail: post@maxmellow-apparel.com) by means of a clear statement (eg letter or E -Mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

To meet the withdrawal deadline, it is important that you send your communication concerning the right of withdrawal before the withdrawal period has expired.

Effects of cancellation

If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature termination of the right of withdrawal:

The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to any Member State of the European Union and whose sole domicile and delivery address are outside the European Union at the time of the conclusion of the contract.

model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

To Maximilian Gerstenmeyer, Baumgartenstrasse 16, 76889 Pleisweiler, E-Mail: post@maxmellow-apparel.com

I / we (*) hereby revoke the contract concluded by me / us for the purchase of the following goods (*) / the provision of the following service (*)

________________________________________________________________________

Ordered on (*) ____________________ / received on (*) __________________________

Name of the consumer (s) ______________________________________________

Address of the consumer (s) ____________________________________________

Signature of the consumer (s) (only if communicated on paper) _____________________________________

Date__________________

(*) Delete as appropriate

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